Terms & Conditions

These terms govern your use of the FirstClient website, programs, and services.

Last updated: August 2026

1. Acceptance of these terms

These Terms & Conditions ("Terms") are a legal agreement between you and FirstClient LLC ("FirstClient", "we", "us", or "our"). By accessing our website, submitting an application, or purchasing or using our programs and services, you agree to these Terms. If you do not agree, please do not use our website or services.

2. About our services

FirstClient provides educational and implementation resources, including AI tools and workflows, training, templates, and support, intended to help individuals and businesses build an AI-powered client-acquisition operation (the "Services" or "Program"). The Services are provided for business and educational purposes.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use our Services. By using the Services, you represent that you meet these requirements and that the information you provide to us is accurate and complete.

4. Accounts & access

Some parts of the Program require an account. You are responsible for keeping your login credentials confidential and for all activity under your account. Access to the Program is granted to you personally and may not be shared, resold, or transferred without our written permission.

5. Payments & billing

Where a program or service is offered for a fee, the price and payment terms will be presented to you at the point of purchase. You agree to pay all applicable fees and authorize us or our payment processor to charge your chosen payment method. Unless stated otherwise, fees are quoted in U.S. dollars and exclude any taxes that may apply. Some tools and third-party software referenced in the Program may require their own separate subscriptions or fees paid directly to those providers.

6. Refunds

Refunds and cancellations are governed by our Refund Policy, which forms part of these Terms.

7. Your responsibilities & acceptable use

You agree to use the Services lawfully and not to: (a) misuse, copy, or redistribute our materials outside the permissions granted; (b) reverse engineer or attempt to gain unauthorized access to our systems; (c) use the Services to send spam or unlawful communications; or (d) misrepresent your relationship with FirstClient. You are solely responsible for how you operate your own business, including complying with all laws, platform policies, and advertising rules that apply to you.

8. Intellectual property

All content, materials, software, templates, and branding provided through the Services are owned by FirstClient or its licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable license to use the materials for your own business while your access is active. You may not resell, republish, or distribute the Program materials as your own.

9. Third-party services & links

The Services may reference or integrate with third-party tools, platforms, and websites. We do not control and are not responsible for third-party services, and your use of them is subject to their own terms and policies.

10. No guarantee of results (disclaimer)

The Services are provided on an "as is" and "as available" basis. FirstClient provides education, tools, and support, but we do not guarantee any specific income, revenue, or business result. Any examples, testimonials, or figures shared are not typical and are not a promise of your results. Your outcomes depend on many factors within your control, including your effort, skill, market, and how you apply what you learn. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

11. Limitation of liability

To the fullest extent permitted by law, FirstClient and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid to us for the Services in the twelve (12) months before the claim.

12. Indemnification

You agree to indemnify and hold harmless FirstClient from any claims, losses, or expenses (including reasonable legal fees) arising from your use of the Services, your business activities, or your breach of these Terms.

13. Termination

We may suspend or terminate your access to the Services if you violate these Terms or misuse the Services. You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will continue to apply.

14. Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky and applicable U.S. federal law, without regard to conflict-of-law principles. Any dispute will be handled in the appropriate courts located in Kentucky, unless otherwise required by law.

15. Changes to these terms

We may update these Terms from time to time. Changes take effect when posted on this page, and the "Last updated" date will be revised. Your continued use of the Services after changes are posted means you accept the updated Terms.

16. SMS / Text Messaging Terms

These SMS / Text Messaging Terms apply to the FirstClient text-messaging program operated by FirstClient LLC.

• Program & purpose. If you opt in, FirstClient LLC may send you SMS/text messages. With your consent, these include customer-care and transactional messages — such as follow-ups after you request information, appointment and scheduling reminders, customer support, and updates related to services you requested — and, only where you have separately consented, promotional or marketing messages about our programs.
• Consent is optional. Consent to receive text messages is not a condition of any purchase. Providing your phone number alone does not opt you in; SMS consent is collected separately through unchecked, optional checkboxes.
• Message frequency. Message frequency varies.
• Rates. Message and data rates may apply, depending on your mobile carrier and plan.
• Opt out. You can cancel at any time by replying STOP to any message. After you reply STOP, we will send a confirmation and will not send further messages unless you opt in again.
• Help. Reply HELP for assistance, or contact us at success@firstclient.io.
• Delivery. Carriers are not liable for delayed or undelivered messages.
• Your data. How we handle your mobile information and SMS consent is described in our Privacy Policy. Mobile opt-in data and consent are not shared with third parties for their marketing, and are shared only with the aggregators and providers that help us deliver the messages.

For a plain-language summary of how our SMS opt-in works, see our Apply page.

17. Contact us

Questions about these Terms can be sent to success@firstclient.io or: